Concierge Service- What you want when you want it

Vic's Healthcare Concierge Services- Healthcare related needs, questions, answers when you need them.

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Hospital Concierge Services

  • Management of transition of care to decrease readmissions and improve outcomes
  • Provide clinical education by RNs to defined subset of patients
  • Educate nursing staff on patient advocacy; how to be a liaison
  • Educate patients & family on what to expect and their role in “patient centered care”
  • Increase patient satisfaction scores through education and talking scripts
  • Improve community awareness and trust with patient liaison services, third party for those difficult situations